Betcity Sportsbook Overview

Betcity is an international bookmaker that operates since 2003. It offers bets for over 20 sports, welcome bonuses with favourable wagering conditions and a straightforward registration process.

The bookmaker provides a variety of offers on match statistics and competition outcomes, options to place VIP bets with increased limits and a guest account to play with virtual money.

Betcity operates under a license from Curaçao and supports many languages besides English on its official website. On the main page players can find a list of popular events, banners for top championships, sports categories, a search bar, a betting coupon and various gaming sections:

• "Betting List" - bets on upcoming matches
• "Live" - bets on ongoing games
• "Results" - outcomes of completed matches for a selected date
• "Statistics" - tournament tables and competition statistics
• "Supercombo" - football and hockey tote
• "TV games" - gambling games with live broadcasts and live dealers

The website of the bookmaker enables its users to make bets on both sports and esports, manage their accounts, watch video broadcasts and infographics, use the search bar and add events to "Favorites"

Customers can select decimal, English or American odds in the settings, choose their time zone and set preferred main page layout.

The bookmaker offers competitive odds with an average margin of 4-6%. The level of odds varies depending on the sports, tournament and market.

For top matches the margin is as follows:

• Football: 2.5-3%
• Hockey: 2.5-3%
• Basketball: 3-3.5%
• Tennis: 5-5.5%

At Betcity customers can place bets on more than 20 popular and some less popular sports, including:

• Football, hockey, tennis, basketball
• Volleyball, martial arts, UFC, baseball
• Boxing, handball, darts, cricket
• Rugby, floorball and chess

Additionally, users can place bets on political events, such as the success of the Democratic or Republican Party in US elections.

Betcity offers a comprehensive betting line that covers competitions at both professional and regional levels. For example, football in such countries as England and Australia is represented by 7-9 leagues.

Besides, Betcity provides various betting options such as primary and additional markets, time intervals, races to N number of goals, Asian markets, combined outcomes and statistics. However, the number of wagering options available for top matches may vary:

• For football it can be up to 200 options
• Hockey - up to 150
• Basketball - up to 100
• Tennis - up to 50

On the bookmaker's website and in the app users can place bets on long-term outcomes of competitions and make special deals.

Live Betting

In the live section users can place bets on ongoing matches. The live betting options consist of primary and additional markets. For matches of medium and minor levels there may be up to 100 different positions available.

For instance, in the Chinese football championship live betting options include:

• Primary and double outcomes, totals and handicaps
• Both teams to score, halftime/fulltime, exact number of goals and exact score
• Outcome and total, outcome and a clean sheet, halftime results
• Results by halves and both halves total 1.5 over or under.

During live mode users can view graphical broadcasts, online statistics and video streams on third-party websites, such as YouTube. These broadcasts are accessible to both guests and registered users.

If the odds increase they are highlighted in green, while a decrease is shown in red. The odds are regularly updated every few seconds during live mode to provide users with the most up-to-date information.

E-sports

At Betcity users can place bets on a range of computer games, such as CS2, Dota2, League of Legends, Valorant, Starcraft and Rocket League. The available markets for computer games may vary and typically consist of primary and secondary options such as:

• Outcomes, exact score, totals and handicaps by maps
• Results by maps, first blood and races to X number of kills
• First action on the map, such as the 1st Roshan and first tower in Dota 2.
  
  Most live-mode matches are accompanied by esports streams on the Twitch platform.

Tote

As of August 2024 Betcity was not offering a tote. However, before players had the option to bet on various totes such as Superexpress - regular football and hockey totes with 14 possible outcomes.

In order to win players needed to correctly guess at least 9 of the 14 options. The payout amount was determined by several factors, including the bet amount, the number of correct predictions, the size of the pool and the number of winners.

Casino

The bookmaker does not provide online or live casinos that offer slot machines, card and table games or lotteries.

TV games

At Betcity the TV games available are card and lottery games that feature live dealers and broadcasts. The hosts communicate with players in English, making it accessible to a wider audience. Popular games in this section include "Poker", "Battle", "Lucky 6" and "Andar Bahar".

The international bookmaker is licensed in Curaçao and its managing company is registered in Cyprus. Several players had complaints online regarding maximum limits, unjustified account blocks and difficulties in withdrawing funds.

At Betcity users can open an account using such currencies as dollars, euros, lira, rupees etc. The payment methods available to users are dependent on the currency they choose. Additionally, deposits and withdrawals can be made without any commissions from the bookmaker.

Account Top Up

To add funds to account users must visit the deposit section, choose a deposit method, enter the payment amount and provide the required information.

Funds Withdrawal

In order to withdraw funds users must navigate to Withdraw section in their account, select a preferred payment method and provide the necessary transfer amount and details.

Users who have a dollar account can withdraw their winnings to wallets such as WebMoney, Skrill, Neteller, ecoPayz, Jeton and Perfect Money. The minimum withdrawal amount for WebMoney is $2.

For euro accounts funds can be withdrawn to Skrill, Neteller, ecoPayz, Jeton, Perfect Money, Advcash and Kvitum e-wallets. The minimum payout amount for Skrill is 2 euros.

In 2025 customers will have the opportunity to benefit from three bonus offers on the bookmaker's website and app:

• A bonus of up to $30 or its equivalent in another currency is provided on the first deposit, which equals 100% of the payment. To receive the bonus users must place bets from the principal balance that are five times the size of the welcome reward with odds of 1.30 or higher.
• A bonus of 5% is given on winning accumulators of 4 or more outcomes with odds of 1.50 or higher. The bookmaker will credit the bonus to the user's bonus account.
• Monthly cashback is available and ranges from 5% to 10% of the losses from the number of lost bets.

One of these offers involves entering a promo code in the deposit window to receive an exclusive gift. The bookmaker distributes these promo codes through thematic websites and social networks.

Betcity's technical support can be reached by customers through the live chat feature on the website or by sending an email to support@betcity.com. The response time for the online chat is usually between 1-3 minutes and the operators communicate in English.

In case of high traffic the live chat feature may not be available and players can use the feedback form as an alternative. The responses to these inquiries will be sent to the email address provided.

It is important to note that Betcity does not accept user requests by phone.

It is only possible to open a gaming account with a bookmaker once the legal age of 18 has been reached.

1. Click on the "Registration" button
2. Select the currency for your account and enter a promo code if one is available
3. Confirm your registration

After successfully creating an account users will receive their login and password information in a pop-up window. This information can also be sent via email.

To withdraw any winnings users must provide personal and contact information in their profile. They must also confirm their phone number or email and upload a photo of an identity document along with a selfie.

In addition to the standard account, Betcity offers a demo account where users can play with virtual money. To access this feature click the "Login" button and select the "Guest entry" option. No deposit is required to play in the demo account, but winnings cannot be withdrawn.

Users can access their profile by entering login credentials, phone number or email address along with password. The personal account features comprise of:

• Deposit and withdraw of winnings
• Personal and contact information
• Betting and transaction history
• Account security settings, such as passwords, two-factor authentication and adjusting notification preferences.

In the coupon settings users can specify their preferred bet amounts, enable the "1-click bet" option for faster betting and choose actions when changing odds and early redemption amounts.

When users access Betcity from their smartphones or tablets they are re-directed to the mobile version of the platform. From there they can:

• Place bets on sports and esports
• Play TV games
• Conduct cash transactions such as adding funds to their account or withdrawing winnings
• Make deposits and watch live online broadcasts.

Additionally, they can review their betting and transaction history, view match results and check competition statistics.

In the settings players can select preferred interface language, time zone, odds format and theme.

Android App

For Android users the Betcity mobile app can be downloaded on smartphones and tablets. The app offers both primary and secondary functions and users can easily navigate through the "Line", "Live" and "Menu" buttons.

iOS App

The Betcity app can be downloaded on iPhone and iPad from the Appstore. It has an intuitive interface and provides full desktop site functionality. 

Betcity offers users the option to cash put before the events are finished. To utilize this feature, users can follow these steps:

1. Open the "Current Bets" section in their account.
2. Choose the bet they want to settle early.
3. Confirm the sale.
4. Once the transaction is confirmed, Betcity will immediately credit the amount to the user's primary balance account.

In order to place an express bet on Betcity, users must follow these steps:

1. Navigate to either the "Line" or "Live".
2. Select the desired sports and championship.
3. Access the game schedule and choose at least two outcomes to add to the betting cart.
4. Enter the bet amount and confirm the transaction.

Additionally, users can request a VIP bet with increased maximum limits by using the betting coupon. Betcity will review the request and decide whether to approve or reject it within a few minutes.